Last updated: June 2026
For questions not covered here, contact us at hello@delecto.com.au
Delecto is a Sydney-based digital marketing agency specialising in website design, digital marketing, and branding for mid-market Australian businesses. We work with organisations across healthcare, property, finance, and government sectors—industries where getting it right matters.
Delecto is based in Darlinghurst, Sydney. We work with clients across Australia and can conduct meetings via video call or in person.
Yes. We are based in Darlinghurst, Sydney, but we work with clients right across Australia. Most of our work happens remotely through video calls, with in person meetings when they help. Around 95% of our clients are Australian businesses spread across every state and territory.
We specialise in four key sectors: healthcare, property, finance, and government. These industries often involve regulatory compliance, complex stakeholder requirements, and high-stakes outcomes—areas where our experience adds significant value.
Yes. Healthcare is one of our four core sectors. We build TGA compliant websites and campaigns for pharmaceutical companies, medical practices and health tech businesses. Vert Dispensary's website meets strict pharmaceutical regulations while still converting visitors, and we managed PharmaCare's Olympic athlete partnership for their China expansion.
Yes. Finance is one of our specialist sectors. We work with venture capital firms, private lenders and fintech companies, and we understand ASIC guidelines and the role trust plays in financial services marketing. Engine Capital's website helped them triple their team, and we built Azupay's complete fintech platform in two weeks.
Yes. Government is one of our four focus areas. We build WCAG compliant websites and campaigns that meet strict accessibility and security standards. Queensland Government trusted us with digital projects that required WCAG 2.1 AA compliance.
We're the agency businesses call when failure isn't an option. With experience across regulated industries like healthcare, finance, and government, we understand compliance requirements, stakeholder complexity, and the consequences of getting it wrong. Our work has delivered results like $120M in auction sales for Ray White Surfers Paradise, 3x team growth for Engine Capital, urgent two-week website delivery for Azupay, and repeat clients like Damian O'Toole Town Planning who came back for a second project.
Our core team is based in Sydney. We handle strategy, design, and project management in-house. For specialist development work, we use trusted contractors who meet our quality standards—but your project is always led and quality-controlled by our Sydney team.
Our core services include website design and development, digital marketing (SEO, Google Ads, social media marketing, email marketing), branding and visual identity, influencer and ambassador marketing, and ongoing website hosting and maintenance. We also offer business email setup and configuration.
Yes. We offer website hosting and maintenance packages so your site stays secure, updated, and performing well. We also provide business email hosting as a separate service.
Yes. We offer comprehensive SEO services including technical SEO audits, on-page optimisation, content strategy, and ongoing performance reporting. Our approach is tailored to your industry and business goals.
Yes. We manage Google Ads campaigns for clients. Advertising spend is paid directly to Google by you or reimbursed to Delecto as a separate line item—it's not included in our service fees. We provide regular performance reports as agreed in your service proposal.
Yes. We provide influencer and ambassador marketing services including talent sourcing, vetting, contract negotiation, content strategy, and campaign management. We've managed ambassador programmes for brands like PharmaCare, sourcing Olympic athletes for product launches and international market expansion.
Yes. We handle the full talent sourcing process—identifying candidates, vetting their credentials and brand alignment, assessing market appeal, and presenting shortlisted recommendations. We look beyond follower counts to find ambassadors who genuinely fit your brand values and can deliver results.
Both. We can handle end-to-end influencer campaigns including talent identification, contract negotiation, content briefing, production coordination, event appearances, and performance tracking. Or we can focus on specific elements depending on your needs.
We work across multiple platforms depending on your needs—WordPress, Webflow, Shopify, and custom solutions. We'll recommend the best fit based on your goals, budget, and how you want to manage your site long-term.
Yes. We build websites that meet WCAG accessibility standards, which is particularly important for government, healthcare, and organisations serving diverse audiences. Our work for Queensland Government, for example, required WCAG 2.1 AA compliance.
Yes. We build e-commerce websites on platforms like Shopify and WooCommerce. We'll recommend the right solution based on your product range, payment requirements, and integration needs.
Pricing varies based on the scope of work and selected services. We provide a detailed quote before any project begins, so you know exactly what you're paying for. Contact us for a tailored proposal.
Payment terms vary by project. Some projects require full payment upfront, others require a deposit before work begins. Your proposal will clearly outline the payment structure and schedule for your specific project.
We accept bank transfer and major credit cards. Payment terms and methods are detailed in your service agreement.
Depending on your setup, you may have ongoing costs for website hosting, maintenance, domain registration, and business email hosting. These are billed separately and will be clearly outlined before you commit.
Two revision rounds are included per design phase. Additional revisions beyond this may incur extra fees. We find this structure keeps projects on track while giving you genuine input into the final result.
Timelines vary based on project complexity. A standard business website typically takes 4–8 weeks from kickoff to launch, assuming timely feedback and content delivery. We'll provide a specific timeline in your proposal.
You'll typically need to provide content (text, images, videos), brand assets (logos, colour codes), access credentials if we're working with existing systems, and timely feedback at each milestone. We'll guide you through exactly what's needed at each stage.
Yes. We've delivered complete websites in as little as two weeks when the situation demanded it—like Azupay's fintech platform launch. If you have an urgent deadline, talk to us early and we'll let you know what's achievable.
No. We build websites with user-friendly content management systems so you can make basic updates yourself—things like adding blog posts, updating text, or swapping images. We provide training on handover and ongoing support if you need it.
We don't disappear after launch. We offer ongoing hosting, maintenance, and support packages to keep your site secure, updated, and performing well. We'll also be available for future updates, additions, or new projects as your business grows.
If you're on one of our hosting and maintenance plans, we monitor your site and fix issues as part of the service. For urgent problems, we prioritise getting you back online quickly. Even if you're not on a maintenance plan, you can contact us for support—we'll provide a quote for any work required.
You own the final website and its content. However, Delecto retains ownership of our proprietary frameworks, code libraries, templates, and tools that we may reuse across projects. This is standard industry practice and doesn't affect your ability to use, modify, or maintain your site.
Yes. Once your project is complete and paid in full, you have full access to your website files and can engage another developer if you choose. We're happy to assist with any handover.
No. You retain full ownership of all content you provide, including text, images, and brand assets. You're responsible for ensuring you have the legal right to use this content.
We retain the right to use completed projects in our portfolio, case studies, and marketing materials. If you prefer not to be featured, you can opt out—just let us know in writing.
No agency can guarantee specific rankings, traffic, or conversions—and you should be wary of any that claim to. Digital marketing results are influenced by many factors outside our control, including algorithm changes, market conditions, and competitor activity. What we do guarantee is that we employ industry best practices and provide transparent reporting on your campaign performance.
Some digital marketing services require a minimum engagement period to achieve meaningful results. SEO, for example, typically needs several months to show significant improvement. Any minimum engagement period will be specified in your service proposal before you commit.
Reporting frequency is agreed before each engagement begins. Most clients receive monthly performance reports, but we can adjust this based on your needs and campaign type.
Contact us via our website, email, or phone. We'll arrange a discovery call to understand your needs, then provide a detailed proposal with scope, timeline, and pricing.
Yes. We offer an initial consultation to understand your project requirements and determine if we're the right fit. Contact us to book a call.
Yes. We can redesign, improve, or maintain existing websites. We'll assess your current setup and recommend the best approach — whether that's a refresh, rebuild, or ongoing optimisation. When we redesigned Damian O'Toole Town Planning's Sydney website, we protected 20+ years of search presence while upgrading the design, content and site structure.
Look for an agency that already understands your compliance environment, whether that is TGA rules in healthcare, ASIC guidelines in finance or WCAG accessibility standards in government. Ask for specific results in your sector, check that strategy and quality control are handled in house, and be cautious of anyone guaranteeing rankings or results. Industry experience usually matters more than a long generic client list.
"Deb was an absolute pleasure to work with. We loved the design and functionality of the website which was built for us. Delecto brought our dream to life! Highly recomended"
"The team at Delecto were absolutely incredible to work with. Both Deborah and Princess were efficient and their designs were on point and exactly what I had envisioned. I appreciate the time and effort they placed on every design. I highly recommend Delecto for all of you Social Media needs."
"Your work is 1 million times better than the EDMs that we were doing ourselves! Love the proactive work. You guys are awesome! This looks excellent—it looks awesome so far. Well done! Testimonials look AWESOME! Success stories look AWESOME! No apologies for overusing the word awesome. OMG! It's fantastic!"
Your project deserves more than generic answers. Book a call with our team and get tailored advice for your specific situation.
Whether you need a website, a campaign, a rebrand, or a full marketing partnership, let’s talk.
Talk With Expert
+61 2 8201 9048
Email us
hello@delecto.com.au
